A Churro-bly Expensive Experience!
Guac Mexi Grill was incredibly overpriced for what you get. The food was just average, but the nickel-and-diming was the real issue. They charge extra for to have your sour cream on the side, and charging $10 for two small churros is absurd. You can find much better and more reasonably priced Mexican food elsewhere. Not recommended.
UPDATE: To clarify for management, who seems to have plenty of time to defend their policies online, I wasn’t asking for extra sauce. I simply requested that the sauce already included with my meal be put in a separate container.
I must apologize for refusing to pay $1.49 for a thimbleful of sour cream after so graciously spending $75 at your establishment. It’s a tough economy, and I understand that your entire business model might hinge on that five-cent dollop of dairy.
It’s truly a masterclass in customer service to argue with reviewers instead of considering this radical idea: perhaps on orders over $50, you could take the massive financial hit and provide condiments on the side for free. I know, it’s a lot to ask.