The Cake Shop
Bakeries & Desserts

The Cake Shop

β˜…β˜…β˜…β˜…β˜… 4.4 (589 reviews)
$$
TakeoutDelivery

ABOUT

Carefully decorated creations & cupcake boxes are custom made at this nut-free bakery.

HOURS

Sunday Closed
Monday 9:00 am – 4:00 pm
Tuesday 9:00 am – 4:00 pm
Wednesday 9:00 am – 4:00 pm
Thursday (today) 9:00 am – 4:00 pm
Friday 9:00 am – 4:00 pm
Saturday 9:00 am – 4:00 pm

RESTAURANT DETAILS

🍽️ Service Options
βœ“ Takeout βœ“ Delivery
πŸ₯— Offerings
βœ“ Coffee
πŸ’³ Payments
βœ“ Credit cards βœ“ Debit cards βœ“ NFC mobile payments
πŸ…ΏοΈ Parking
βœ“ Free street parking

REVIEWS

"
Anita M
February 11, 2026
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⭐️ Highlights:

– Excellent accommodation for dietary restrictions and allergies
– Fast, clear, and reliable communication
– Beautiful presentation and delicious taste
– High-quality ingredients and consistent service
– Convenient options: pre-order or in-store pickup

We recently hosted a party for eight children. One child had a dietary restriction, and another had a serious allergy. I contacted the shop less than a week before the event, and communication was quick and efficient.

The cake and cupcakes looked amazing and, most importantly, the kids loved them. You could really taste the quality of the ingredients, and the cake was just sweet enough.

This is not our first time dealing with this shop, and every experience has gone smoothly. It may seem a bit pricey at first, but it’s absolutely worth it when you consider the quality of the products.

We also loved the flexibility of being able to order in advance or pick up something gorgeous in-store on the day of. Highly recommend!

"
Pat Lam
January 30, 2026
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Wow. Cake ordered and delivered for my wife’s birthday. It was so amazingly beautiful and well crafted, smooth and sweet but not too sweet, the blueberries inside were amazing and didn’t make the cake soggy…. This was a great purchase and we are regulars for life! Wife loved it and she’s picky!

"
Mike S
December 14, 2025
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Yesterday we ordered two 9 inch red velvet cakes for a staff Christmas party, and they were absolutely delicious. The cakes were fresh, beautifully decorated, and the team was able to customize a message on each cake on short notice. We were truly blown away by the customer service, as our questions were answered promptly and politely both over the phone and in store. Everyone was incredibly warm and welcoming, which made the experience even better. The shop itself is gorgeous, with a wide variety of cakes and other baked goods to choose from. We will definitely be returning, and thank you to The Cake Shop for such an incredible experience. A massive thank you to β€œThe Cake Shop” team!

"
Althea Martin
October 4, 2025
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Service was wonderful. Very clear, direct and efficient communication via email, on the phone and in-person. Responds within the same day or next few business days. Very willing to discuss details (pricing, flavours, designs, etc.) in-depth to make sure I got the custom cake I was looking for. Miraculously, they had already done my cake style before, which made things even more efficient. Also very kind, patient and understanding staff. I had many questions but they wouldn’t hesitate to answer or clarify.

The cake itself was heavenly. Designs were exactly as I wanted them. Although they’ve done my cake style before, I asked for minor adjustments and they followed through flawlessly. The flavours and textures were perfect and just as I asked. Cake was silky-smooth, soft, fruity and overall pretty rich. Only thing I can pick at was that the pearl sprinkles were a little tough to bite, but I think it was because the cake was refrigerated. The cake was important as the joke on it was for a milestone birthday, and they totally delivered.

Price is fair for the degree of detail I asked for and the flavour profile. The cake had many designs, colours and decoration on it. I asked for lemon cake, vanilla frosting, and strawberry filling. A lot of what I asked for was extra. My cake was $245 and served about 8 people plus a lot of cake leftover–so about $30 per serving. I think it’s a fair price especially for a special occasion custom cake, so I was already expecting to pay slightly more.

Completely exceeded my expectations. Knowing how reliable this shop is, I’ll likely come back for more custom cakes in the future.

"
Anny Le
August 11, 2025
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We have been getting our cakes from here for a while. It’s nut free which helps for family with not allergies. And they make gluten free cupcakes when you order in advance, which taste great! They are as moist as a regular cupcake, they are not crumbly or dry. We recently got cakes and GF cupcakes for my daughter’s birthday, they did the design exactly as my daughter wanted, and they tasted great! Good balance between the icing and cake so it’s not too sweet.
Cake 1: 6inch, chocolate with vanilla cream, and light chocolate icing, with wavy sprinkles on side, with balloons and mini ice cream decoration
Cake 2: 6inch, vanilla with raspberry cream, and vanilla icing with sprinkles all along the side, with Peppa pig image
GF cupcakes with Peppa pig decorations

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πŸ“
1200 Wellington Street West
VISIT WEBSITE β†’
πŸ•™
πŸ“
1200 Wellington Street WestOttawa, ON K1Y 2Z8
πŸ’΅
$$ per person
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β˜ͺ️
Halal
Serves halal meat β€” even if they don't advertise it
🌱
Vegan-friendly
Has solid vegan options even if it's not a vegan restaurant
β™Ώ
Wheelchair accessible
Accessible entrance, seating, or washroom
πŸ§’
Kids menu
Has a dedicated kids menu or child-friendly options
🐾
Dog-friendly
Welcomes dogs on the patio or inside
✑️
Kosher
Serves kosher food or has certified kosher options
πŸ’΅
Cash only
Doesn't accept cards β€” bring cash
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