Casa México Merivale

I went with my daughter as she really was craving for some good tacos. This place given the reviews thought would be a nice place. It was utterly disappointing. We ordered a taco and a trio crispy taco platter . The taco was literally slapped with shredded chicken on the plate with no sides no toppings. Not what you expect . You are better off eating at mucho burrito and other Mexican fast food which are superior than what we found here. Then trio crispy taco plate came with sticky Mexican rice and tacos bland with terrible taste and it was literally precooked thawed . After spending ~60 dollars we still ended up eating another place. I will never be visiting this place again. I would recoiled going to Ahora for authentic taste and other Mexican fast foods but don’t ever try here. It’s a waste of money.

Amazing tacos and Mexican food. Highly recommend coming on taco tuesdays and they take reservations. All tacos are $6 and the tamarind margarita is super tasty.

The nachos are amazing good choice too for an appetizer. Keep in mind a lot of the pulled meat will be juicy so your taco bottom will come apart quickly so anticipate a messy meal!

I recently visited Casa Mexico and unfortunately had a disappointing experience with the service and bar staff. From the moment we were seated, it was clear that the new trainee assigned to our table was not being properly guided by the more experienced staff. He barely checked on us, and instead of stepping in or helping him improve, the other staff just watched from the sidelines. It made for a frustrating and inattentive dining experience.
I ordered the tamarindo drink, which I’ve had before and usually enjoy it should have a balanced sweet and slightly bitter flavor. However, this time it was completely watered down. Even after mixing it well, it still tasted like flavored water. When I brought this up, the bartender with glasses, who made the drink, responded with attitude. Rather than addressing the concern professionally, she coached the trainee on what to say to us, essentially dismissing our feedback.
What really surprised me was their unwillingness to make things right. We were told, “This is how we make it here,” and that they don’t remake drinks or offer exchanges period. It felt more like we were dealing with a rigid family business that prioritizes their process over customer satisfaction, which is disappointing. Most places would either adjust the drink or take it off the bill if the customer isn’t satisfied, but not here.
That said, aside from the drink and poor service from the trainee and bar staff, the rest of the food and atmosphere were good. If they had taken a bit more care in training their new staff and ensuring they deliver decent customer service, it could have been a much better experience.

I usually don’t leave reviews, but my experience at Casa Mexico was disappointing enough that I felt I should.

I ordered a Tamarindo drink, and it was completely watered down with no real flavor. When I politely asked if I could have it exchanged, one of the workers said “that’s how it’s made,” which honestly came across as dismissive and unprofessional. If a customer isn’t happy with something, especially something as simple as a drink, there should at least be some effort to make it right.

On top of that, the service was really lacking. Once we got our food, we were barely checked on at all. It felt like the staff didn’t really care whether we were enjoying our meal or not.

Overall, between the poor customer service and the low quality of the drink, I left feeling dissatisfied. Definitely not the kind of experience you’d expect when dining out.

My favourite tacos in the city. Service is always fast and the food is always great!
If you like margaritas, this is definitely the place for you. They are fantastic and lots of options. Patio photo is from their Preston location.