Whoever was the primary server on Sunday, October 19th, from 8 PM to around 12 AM was so incredibly rude. I’ve never left a review before, but her attitude was atrocious, and she should seriously be reprimanded for behaving that way with customers.
I’m currently visiting from another province, and I’m also a university student; I wanted to enjoy a baseball game at a pub and came across Glebe Central Pub.
Due to my status as a travelling student, it can be expected that I don’t have much expendable income. After spending nearly $80 on the meal, I barely had enough money for bus fare, let alone a tip. After paying, the server comes up to me and says, “Maybe you shouldn’t eat out if you can’t afford a tip.”
…. I’m not sure how businesses in Ottawa operate, but this type of attitude is atrocious and should not be considered acceptable. I hope this business will see this review and take swift action because 1 rude worker can negatively impact their business’s reputation.
Update: the server returned to the table to clarify that she lost $3 from her paycheque due to the bill. While I understand that servers often have to share their tips with the kitchen, and that it can be an inconvenience when that money is taken from the servers paycheques; however, servers should not take their frustrations out on the customer. Despite this behaviour being uncalled for and totally unnecessary, it is also bad for business.
My apologies for not leaving a $3 tip, so that I could pay my $4 bus fare and get home. Next time I’ll make sure to spend the night at the restaurant, just so the server can make an extra $3.
Absolutely ridiculous.
