I am overall very disappointed with tonight’s dinner. I made a reservation 3 weeks prior but was only informed about the set menu on short notice. I thought the Valentines menu was an additional option but I was wrong. I had high expectations, given the numerous positive reviews I have read about this place. The appetizer and sushi were a strong start to the meal. But the main course was a great disappointment. The mashed potatoes were served barely warm (almost cold; which we informed the waitress), the braised beef shank was overwhelmingly salty, and the Brussels sprouts were drenched in oil to the point where they were unpleasant to eat. Our waitress did not seem to take our concerns into much consideration as well which made us feel dismissed. Overall, the dish felt poorly executed and lacked balance. I was hoping dessert would redeem the meal, but unfortunately it fell short as well. The pastry had no matcha flavor and was not crispy but greasy instead, there were no winter berries as advertised.
Another table raised their concerns and were offered a substitution so I felt like my feedback was not taken into consideration.
For what we paid ($200+), we expected quality, attention to detail, and proper execution. Instead, we left feeling frustrated and disappointed. We’ve had far better meals elsewhere for significantly less. This experience did not justify the cost.